The aim of our whole process is to ensure that by the time you sign up to be a client, you are 100% confident that we are the right fit for each other.

1. Initial Phone Call - It’s important from the outset that you are speaking to the right person. We will have a 10/15 minute phone call to understand why you reached out in the first place and what it is that you wish to achieve. If we think that we are best placed to help, then we will arrange a fact finding meeting.

1. Fact Finding Meeting - During this meeting we will get to know a bit more about each other. We will discuss your current financial situation, with both hard facts and soft facts, and discuss your ultimate goals and ambitions. We will discuss our approach to financial planning, and give you an opportunity to ask any questions that you may have from the outset. My preferred method for this will always be face to face meeting.

1. Presentation Meeting - This is where we present our planning recommendation to you. Often, we will use cash flow modelling to present our approach (see example below), so you can see visually what your current situation is and the difference that implementing the financial plan will have on your situation. By the end of this process, we hope to have demonstrated the value of advice and you are confident that coming on board as a client is the right thing for you.

1. Ongoing relationships - Whilst most clients like to meet more often than this, we insist that we meet at least once a year to discuss your plan and make sure our goals are still aligned. We may need to rebalance the portfolios, make adjustments to your plan or even discuss changes to taxation. We are not here to set you up and then leave you; We fundamentally believe in the value that long term advice has and we hope to be the people that help you on your financial journey moving forwards.